INTERVENTION OF THE SOCIAL WORKER IN LABOR CONFLICTS IN TUNA PRODUCTION COMPANY, YEAR 2021

Abstract

This research was developed in order to know the causes that generate labor conflicts in the area of tuna production, in the same way the consequences that occur when the work environment presents dysfunctions at the organizational level for the aforementioned the topic of the article was called as intervention of the Social Worker in Labor Conflicts in Tuna Production Company,  Year 2021; the methodology that was implemented was qualitative through the application of the interview, as key informants were three Social Workers and an Industrial Psychologist who answered a questionnaire of questions directly related to the purposes of this study. The results obtained are directly related to the argument because the main causes of labor conflicts concern the lack of leadership and dysfunctional communication among employees and as consequences are affected in the work performance of workers, emotional aspects and obstacles to achieve the proposed achievements in an organizational way,  to conclude, the intervention of the Social Worker is highlighted as a relevant aspect in the Human Talent Department of an organization because through the strategies it implements it is responsible for sensitizing employees and above all guiding them with tools that facilitate them to solve conflicts in the most harmonious way when they arise; the application of techniques such as mediation contributes significantly to ensuring an optimal work environment based on integrated work adaptability.

Keywords: Social Worker, Social Intervention, Labor Disputes, Company, Human Talent Department.