Mobile application for orders and digital ticket in restaurant´s Mezquital Valley

Abstract

The project proposes an application that addresses an area of ​​opportunity presented by the El Parador del Valle restaurant’s, located in Ixmiquilpan, in the state of Hidalgo; in which, orders are placed in the traditional way through the waiter, using the paper order that he shares with the chef in the kitchen. Therefore, a mobile application was developed for orders which allows waiters to take diners' orders in an automated manner and track the order, maintain real-time communication with the kitchen and generate digital sales tickets. For development, a PMBOK methodology was used, which allowed establishing the schedule, identifying and managing risks, promoting collaboration and communication between team members, with the aim of ensuring the quality of the project. The results obtained were verified using Student’s T test indicate that the mobile application allows restaurant servers to take group or individual orders quickly and reducing errors, improving communication with the kitchen and optimizing the experience for both customers and staff; moreover, the digital ticket is a tool that contributes to the responsible use of natural resources.