Psychosocial risks and job performance of staff in the cooperative sector

Abstract

Psychosocial risks impact productivity and workplace well-being, acting as factors that influence organizational dynamics. In this context, the present study aimed to conduct a comparative evaluation of psychosocial risk indicators and their correlation with job performance, in order to identify relevant similarities and differences from an organizational perspective. The research adopted a mixed-methods approach; qualitatively, dimensions such as responsibility and teamwork were explored, and quantitatively, a structured questionnaire based on the CoPsoQ-ISTAS 21 model was applied. The study involved a total sample of 31 employees, segmented by cooperative. Statistical analysis was conducted using SPSS, and the reliability of the instruments was verified through Cronbach’s alpha, obtaining a value above 0.70. The results showed that COAC Calceta achieved higher averages in esteem, stability, and training, while COAC Cámara de Comercio stood out in psychological demands and double presence. The correlation between psychosocial risks and job performance was moderate and significant in COAC Calceta (r = 0.688; p = 0.001), but weak and not significant in COAC Cámara de Comercio (r = 0.361; p = 0.275). It is concluded that although working conditions are generally favorable, the relationship between the two variables varies according to the organizational context, requiring differentiated strategies.